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The bank valued it lower than what I paid. What happens?
Bayley Clarke · Mortgage broker on the road · Last checked 16 October 2026 · 3 min read
The short answer
With the market where it's at, we're starting to see more valuations come in under the contract price. The order I work through is: challenge it, then try another lender, then either put in more money or look at getting out of the contract.
It matters because the bank lends against the lower of what you paid and what it thinks the place is worth. A short valuation doesn't change the price you owe the seller. It changes how much of it the bank will cover.
The 60 second version, filmed from the driver's seat. The rest of this page is the detail underneath it.
Why a low valuation costs you money
Say you've agreed to pay $600k and you're borrowing 80%, so you're expecting a $480k loan. The bank's valuer comes back at $570k. The bank now lends 80% of $570k, which is $456k. The seller still wants $600k.
So for you that means a $24k gap you weren't planning for, on top of the deposit and costs you'd already saved. If you were borrowing above 80%, a low valuation can also push you into a higher mortgage insurance bracket or over a lender's limit. That's why it's worth fighting before you start finding money.
Step one: challenge it
The first move is to challenge the valuation with the valuer, through your broker or through your bank. That generally means putting up recent comparable sales that support the price you paid, and pointing out anything the valuer may have missed, like a renovation or a feature that sets the place apart.
It doesn't always work, but it costs you nothing to try and it's the quickest fix if it does.
Step two and three: another lender, then your options
If the challenge doesn't move it, try another lender. Different banks use different valuers and panels, and a second valuation can come back closer to what you paid. This is a big part of why having a broker matters here: I can get another lender's valuation in motion without you starting from scratch.
If that still doesn't work, you're left with two choices. Cough up more money to cover the gap, or, if you don't want to proceed and your contract allows it, look at getting out. In NSW, if you're still inside the five business day cooling-off period, you can walk away and forfeit 0.25% of the price. Outside that, it depends on your contract and whether it's subject to finance, which is a conversation for your conveyancer.
The honest bit: sometimes the valuer is telling you something
A valuation isn't always wrong. In a softening market, the price you agreed to may simply be ahead of where similar places are selling now. Before you throw more money at it, it's worth asking whether you still want the property at that price.
Generally, though, challenge it first, then go to a different bank, and that will more than likely solve the problem. Topping up or backing out comes after those.
Valuation come in short?
A 30 minute call. We look at the gap, the comparable sales and your contract, and work out whether to challenge, go to another lender or plan for the top-up.
No cost to you. The bank pays me when a loan settles. · How I get paid
Next question
Bank valuation or agent appraisal: which one counts?The agent reads today's market. The bank reads settled sales, which lag.
Related answers
The full guide: How to buy your first home What is negative equity? Do I pay for the bank valuation? How do I make an offer, and who does the agent work for? Do I need a conveyancer before I make an offer?Not your question? Book a call and ask it, or call 0437 189 939.