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Straight Answers · Shift allowances

Do shift allowances and penalties count as income?

Bayley ClarkeBayley Clarke · Mortgage broker on the road · Lender policy checked 19 August 2026 · 7 min read

The short answer

Yes, generally, as long as we can prove they're consistent enough. What changes enormously is how much of them a lender actually counts.

A handful of lenders take the lot at 100% for anyone. Many take your shift and penalty allowances at 100% but shade your overtime to 80%. Most shade both to 80% unless your occupation sits on that particular lender's essential services list. Same payslips, three very different answers.

The 60 second version. Everything below is the lender-by-lender detail underneath it.

First, allowances and overtime are not the same thing

This is the single most useful thing on this page, and almost nobody knows it.

People lump "shift penalties and overtime" together because they arrive on the same payslip. Lenders don't. At several major banks a permanent shift or penalty allowance is counted in full, while overtime from the same fortnight gets cut by 20%.

One of the majors counts shift loadings and penalty rates at 100% for every occupation, then shades all overtime to 80% for everyone, with no essential services exception in either direction. Two others count permanent allowances in full and only shade the overtime. One lender takes shift allowance at 100% for every worker but shades other allowances, the danger, height and on-call money, down to 80%.

Which means the mix of your pay matters as much as the size of it. Two nurses on identical gross incomes can land in different places depending on how much of it is roster-driven allowance versus extra shifts picked up.

The four groups lenders fall into

Checked against lender policy as at August 2026. This is the shape of the market rather than a recommendation, and every one of these settings can change.

1. No shading at all, any occupation

Around five or six lenders count overtime, allowances and penalties in full regardless of what you do for a living, plus one more where the overtime is a condition of your employment. None of them are household names. None is automatically right once rate and everything else is weighed up. But if variable income is most of your pay, they change the arithmetic completely.

2. Allowances and penalties at 100%, overtime shaded

The biggest group, around nine lenders including several majors. Your permanent shift and penalty money counts in full. Your overtime gets cut to 80% unless you're on their essential services list. One in this group is a genuine outlier: penalties always 100%, overtime always 80%, no occupation exceptions either way.

3. Everything shaded to 80% unless you're essential services

Ten or so lenders, including two of the majors. The default is a 20% haircut on the lot. Land on their occupation list and it all goes back to 100%. This is the group where being sent to the right lender is worth the most.

4. 80% for everyone, no way back

Two lenders have no essential services carve-out at all. If a big share of your income is allowances and overtime, these two structurally can't see it the way the others can.

The 20% haircut, and what it costs

The logic behind shading is the same logic behind everything else in an assessment: how predictable is this, and what's the risk of it stopping. Base salary is contracted, so it's used in full. Roster-driven money gets discounted. Here's what that does to a real pay packet.

$85,000 base plus $20,000 of shift penaltiesShaded at 80%Counted at 100%
Base counted$85,000$85,000
Penalties counted$16,000$20,000
Assessed income$101,000$105,000
Income that vanished$4,000 a yearNothing

Illustrative numbers, not a quote. But $4,000 of assessed income is not a rounding error once a lender multiplies it across a thirty year term. Same payslips, same person, different lender, different answer.

Every lender writes its own occupation list, and they are not the same

Everyone assumes essential services means ambulance, fire and police. Those are on every list. The differences at the edges are where deals are won and lost.

Where the lists divergeWhat it means
Hospital-only nursingOne major restricts 100% overtime to hospital-employed nurses. A nurse working outside a hospital stays at 80%, no exceptions.
Frontline onlySeveral exclude office-based emergency services staff from the 100% treatment even though the employer qualifies.
The widest list on the panelOne lender extends 100% to airline crew, mining, childcare, aged and disability care, public transport, construction trades including plumbers and electricians, and protective services.
TeachingAt least one lender counts teachers, specialist teachers and university lecturers, which almost nobody else does. It requires a 24/7 work cycle.
The electrician lineSeveral count power and energy technicians but specifically exclude electricians. Garbage and sewerage services do count.
UtilitiesOne includes water supply and distribution and fuel production, and drops its history requirement from twelve months to three for those occupations.
Border, defence, correctionsSeveral include Border Force, Defence and corrective services. Others don't mention them at all.

If you're a childcare worker, an aged care worker, a miner, a train driver, cabin crew or a teacher, you are on somebody's essential services list even though you'd never describe yourself that way. You just have to be sent to that lender.

Four traps worth knowing about

  • Irregular can mean zero, not 80%. At least one lender counts irregular overtime and irregular shift allowances at nil. Not discounted. Ignored entirely. If your penalties are lumpy, the wrong lender doesn't shave them, it deletes them.
  • The history test swings from three months to two years. Around five lenders will work off roughly three months of year-to-date figures. One uses a 180 day average. Five or six want six months. A few want a full twelve for non-essential occupations. One major wants two years with the same employer. If you have recently changed jobs, that spread decides whether the income counts at all.
  • Allowances can drag your expenses up too. Several lenders require the matching cost to be counted in your living expenses, so a tool, uniform, grooming or travel allowance can give with one hand and take with the other. One lender also caps allowances at 25% of base salary.
  • A branch can only ever offer you its own policy. If you happen to fall outside their list, nobody in that building is going to mention that the lender down the road would have counted the lot.

What to bring, and what to ask

You don't need to dig up six months of payslips. What lenders actually read is the year to date figure on a recent payslip, or your income statement from the ATO. One payslip with enough year to date on it does the same job as a stack of them.

So a couple of your latest payslips plus your most recent income statement is usually the whole request. That's enough to see how much of your pay is allowance versus overtime, and whether it reads as regular or lumpy.

Then the question isn't "what's your rate." It's "how do you split my allowances from my overtime, what do you shade each of them to, and is my occupation on your list." That one question sorts lenders into piles faster than anything else you could ask, and it only becomes useful when someone can see across a whole panel at once.

Lender policies described above were checked in August 2026 and change regularly. A couple of lenders on the panel don't publish a fixed shading rate for this income and assess it case by case. Individual lenders aren't named here on purpose: policy moves, and the right lender depends entirely on your situation rather than on a list in an article.

Want to know which lenders count all of your penalties?

Send me a couple of recent payslips and I'll tell you which lenders take your allowances at 100% and which ones cut them, and what the gap is worth in borrowing power. If your occupation lands on the good lists, that's usually the single biggest number in the whole conversation.

No application, no credit check, nothing on your file. Just the numbers.

Next question

I live rent free with family. Why does the bank add a rent expense?

The mirror image. Here they discount income you do earn. There they add an expense you don't pay.

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